Support For Steam On Mac



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I recently bought team fortress 2 and it was updating for me but then i logged out of steam and now i don't know how to update and to make things worse it says that the game will be ready to play.

Support For Steam On MacSteam update mac
  • TAJB 21 Feb 2017 10:38:43 1,221 posts
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    I've trawled the internet and found no fix for my issue with steam on my Mac. Anyone got any ideas? Get a PC is not a fix unfortunately.
    Whenever I try to open steam all that happens is the steam icon bounces on the bottom of the screen indefinitely. I have tried uninstalling and reinstalling Steam but for some reason I get the same issue every time. Any ideas?
  • neems 21 Feb 2017 10:53:55 4,933 posts
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  • TAJB 21 Feb 2017 10:59:49 1,221 posts
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    Searched and searched and I can't find a solution.
  • Phattso 21 Feb 2017 11:00:41 25,976 posts
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    When this happened to me I found a forum post somewhere that listed which files in the Steam install location to delete. It forces it to rebuild them which then often cures the issue. The Mac client is a shonky abomination sadly.
  • Phattso 21 Feb 2017 11:06:00 25,976 posts
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    Try this: 'Go to Finder. Then Library. Then App Support. Then Steam. Mov registry.vdf to trash. Reopen steam.'
    Another thing: when you reinstalled did you restart your Mac between uninstalling and reinstalling? I've had issues with some Steam service not getting terminated which causes problems. It's rare. Maybe three times in six years. I've had Steam refuse to start on my Windows machine twice in the last year mind. Might have too many games.
  • funkstar 21 Feb 2017 11:41:12 3,280 posts
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    quick way to get to library if you didnt know - open finder window, click the 'go' menu, hold the alt/options key and library will pop up in the list of locations
  • Phattso 21 Feb 2017 11:42:41 25,976 posts
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    Yes, sorry. My Macs are permanently in dev mode so no hidden folders
  • THFourteen 21 Feb 2017 11:43:04 53,839 posts
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  • TAJB 21 Feb 2017 12:05:08 1,221 posts
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    Phattso wrote:
    Try this: 'Go to Finder. Then Library. Then App Support. Then Steam. Mov registry.vdf to trash. Reopen steam.'
    I did try this but I couldn't find the folder. Maybe I'm doing something wrong?
  • y2rich 21 Feb 2017 14:07:03 3,501 posts
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    Didn't Steam drop support for older versions of the MacOS a while ago? If you're not on the latest that may be the issue
  • TAJB 21 Feb 2017 16:56:07 1,221 posts
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    I'm still on OSX Mavericks I think but can't be certain. All I know is that they want me to install the latest update and make all of my current apps incompatible with the new OS
    Edited by TAJB at 16:56:17 21-02-2017
  • Zerobob 21 Feb 2017 17:46:42 2,571 posts
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    TAJB wrote:
    I'm still on OSX Mavericks I think but can't be certain. All I know is that they want me to install the latest update and make all of my current apps incompatible with the new OS
    Click on the Apple icon (top menu) > ' About This Mac' and it'll tell you your OS version. An old version of macOS could definitely be causing your Steam issue.
  • TAJB 23 Feb 2017 00:14:13 1,221 posts
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    I'm running OSX 10.9.5 It doesn't seem too old. Should I update? Would this be causing the issue?
  • Beetroot_Bertie 23 Feb 2017 00:45:52 519 posts
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    @TAJB The folder should be in the Library folder within your user directory:
    Macintosh HD > Users > Your Username ƒ > Library > Application Support > Steam
    If you were using the 'Go to Folder' command in the finder menu it would be: ~YourUsername/Library/Application Support/Steam
  • TAJB 23 Feb 2017 08:51:15 1,221 posts
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    So I just searched my steam folder and found no Registry.vdf file to delete. Any suggestions?
  • Phattso 23 Feb 2017 08:53:18 25,976 posts
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    Deleting the /appcache directory has been known to work for some (on Windows as well as Mac). Or just move it if you don't want to risk deleting it outright.
  • Phattso 23 Feb 2017 08:54:01 25,976 posts
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    The 'registry.vdf' file will be in the root of the Steam directory, so if you can't see it it ain't there (most likely because you have a fresh install).
  • Beetroot_Bertie 23 Feb 2017 10:45:39 519 posts
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    @TAJB It might be a permissions issue. Open up Disk Utility (in the Utilities folder which is in the main Applications folder), select your hard drive on the left and click the 'Repair Disk Permissions'. It might pay to reboot after that but I'm not sure.
    You could also try resetting the PRAM by restarting/starting up whilst holding down the CMD, ALT, P, R keys. Keep them pressed until the Mac does the start up 'bong' another time.
  • TAJB 23 Feb 2017 11:18:12 1,221 posts
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    So i deleted App Cache and Registry.vdf after fixing permissions with Disk utility and I'm still having exactly the same issue. Nothing seems to be working and now when I check finder the folder directory can't be found even though I was just there?
  • Phattso 23 Feb 2017 11:44:21 25,976 posts
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    Just to confirm - this is only happening with Steam, right? All your other usual apps are working as expected?
  • nickthegun 23 Feb 2017 11:46:11 83,331 posts
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    Download an uninstaller from the app store (one that gets rid of *everything*) and then reinstall it.
  • Phattso 23 Feb 2017 11:47:22 25,976 posts
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    Oh, here's a silly question: it hasn't opened in another desktop space has it? It should switch to the space when you click on the icon, but I'm in clutching at straws territory now.
    Another question: you said you'd reinstalled steam, but as you didn't have permission to see the files mentioned above I'm assuming you didn't try deleting the directory first? Kill the WHOLE directory. Restart. Then install Steam.
    We're sort of into head scratch territory now.
  • Beetroot_Bertie 23 Feb 2017 17:26:58 519 posts
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    Dunno if it will help but maybe delete the 'com.valvesoftware.steamclean.plist' from the Launch Agents folder in your user Library.
    Another thing to try might be to create another user account (on your Mac) and see if the problem still occurs when logged in with that one.
    Edited by Beetroot_Bertie at 13:06:19 24-02-2017
  • TAJB 24 Feb 2017 12:16:15 1,221 posts
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    So I deleted the entire registry and reinstalled and I'm still having exactly the same issue. It hasn't opened anywhere else and when I right click and select show all windows it shows that there are no open windows for Steam. Completely dumbfounded.
  • Dirtbox 24 Feb 2017 12:40:45 91,450 posts
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  • Fake_Blood 24 Feb 2017 12:42:47 10,621 posts
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  • Phattso 24 Feb 2017 12:52:54 25,976 posts
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    Yeah I saw that when I googled but the dude isn't getting any message, just no startup.
  • Dirtbox 24 Feb 2017 12:54:36 91,450 posts
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  • Quickonemate 30 Jul 2017 09:26:36 2 posts
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    Hey man i was having the same issue, i had to update to sierra. ill run you through how to download keep in mind it will take awhile (couple of hours) so go to Appstore on computer, search up macOS sierra then click download. then after the download has complete you should be able to run steam again. hope this helped.
  • Quickonemate 30 Jul 2017 09:28:48 2 posts
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    if your have trouble finding the link her it is
    https://itunes.apple.com/au/app/macos-sierra/id1127487414?mt=12
    Edited by Quickonemate at 09:29:22 30-07-2017

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Support For Steam On Mac

ANSWER:

Steam Mac Os Compatibility

Mac

Steam Update Mac


Steam On Mac Os Catalina

First, please make sure your Mac meets the game's minimum system requirements. If you are unsure, you can find steps on how to contact a Ubisoft Support agent at the bottom of this page.
If you have a retail disc copy of the game:
1. Insert the disc into your drive. Once the disk is in, it will show up on your desktop. Double-click on the disk icon to open it.
If you do not have the game disc:
Or simply wish to install Steam from their website, CLICK HERE for a video tutorial of the Steam installation process.
Once Steam is installed and you are logged in, you can skip to Step 7 below to enter your Rocksmith 2014 key.

2. Double-click on the Rocksmith CD icon in the window that appears.
3. Follow the on-screen prompts for the installation.
4. Login with your Mac OS credentials, then choose Install Software.
5. Once Steam has successfully installed, you can select Close.
6. Rocksmith is a SteamWorks game, which means it uses the Steam application to install and launch the game. Login (if you already have a Steam account) or create a new Steam account to proceed.
7. Steam should automatically open to the Steam Store. From there, click on + ADD A GAME at the bottom left and select Activate a Product on Steam.
8. Use the paper insert that came inside the Rocksmith 2014 game case to activate your product.
Enter the key exactly as shown on the insert, using all capital letters and including the dashes.
It should look like this: XXXXX-XXXXX-XXXXX.
Click NEXT when finished.
9. Next, you will see the End User License Agreement. Select I AGREE to continue.
10. The next screen will prompt you to install the game.
Make sure you have enough free space on your selected hard drive. Click NEXT when ready to proceed.
11. Check the corresponding boxes if you wish to create shortcuts. Click NEXT to proceed.
12. The game will now download and install. When complete, check the box next to View Steam Library and select FINISH to proceed.
13. You will now be viewing your Steam Library. Here is where your game(s) will be listed. Select Rocksmith 2014 from the list pane and choose PLAY.
14. Next, you will see a prompt for your Rocksmith 2014 CD key.
Press COPY KEY TO CLIPBOARD then choose PLAY.
You can also click Don't show me this again if you don't want to see this key prompt each time you open the game.
15. A prompt will appear to inform you of the Steam Overlay. Select OK to continue.
16. The game will now launch. Go through the intro screens until you reach the Rocksmith main page. Press ENTER on your keyboard to begin.
17. Next, create a Uplay account or login to your existing Uplay account.
18. Enter the CD key that you copied to your clipboard in step 14. Paste it into the field by pressing the Command key and the letter V at the same time.
19. Create your in-game profile (think of it like you are naming your save slot) and enjoy the game.
If you need any further assistance, please submit a ticket at our Support site. You will need to log in to your Uplay account to ask a question.
A Ubisoft Support representative will address your request as soon as possible.