Manage the network connection on your phone. When you fail to video call on Facebook Messenger.
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Question: Why can't I video call on Facebook Messenger?
- Note: In voice or video calls between only two people, your IP address will be shared with the other person’s device to establish a peer-to-peer connection. A peer-to-peer connection uses your IP address to connect directly with the person you’re calling to help improve the audio and video quality of your call.
- Video calling on Facebook works on your Windows or Mac computer with the latest version of the following browsers: Mozilla Firefox, Internet Explorer (only 32-bit), Google Chrome, Opera.
- That is not the case when you don’t have a Facebook video calling plugin or you have issues with your webcam. Make sure that you computer is installed with a Facebook’s video calling plugin and also your webcam is installed and configured properly. Problem 3: Every time you try to make a call or answer an incoming call, the call gets.
- Like other best free video calling software for laptop covered on the list, Facebook Video Chat is another popular functionality of Facebook Messenger. The video chat quality of this app is quite high, and lets you connect with all your contacts on Facebook. To avail online video calling for.
I have been looking for different ways to chat with my friends and family. However, I want to be able to use one platform to do this instead of having to download or pay for multiple Apps. I have tried the video call option on Facebook Messenger but can't seem to get it to work. Why can't I video call on Facebook Messenger? I know it's an option so why can't I use it? It would be the ideal place for me to talk to all of my friends and family.
In these years, many people like to make video calls on Facebook Messenger to chat with their friends and families. However, just as the user above said, this feature would fail to work sometimes. Then why Facebook Messenger video calling not working? How can you solve this problem? Juse read on! This article can give you an answer! It will show you the reasons and solutions of this issue detailedly.
Reasons for Facebook Messenger Video Calling Not Working
Why Facebook Messenger video calling not working? The reasons for this issue could be various:
- Poor network connection: You should link your phone to a stable network or you won't be able to send or receive messages or make video calls on Facebook Messenger.
- Do not allow Facebook Messenger to access camera or microphone: To video call on Facebook Messenger, you need to allow Facebook Messenger to access camera and microphone in advance so others can see and hear you.
- The Facebook Messenger version is outdated: Some bugs of the outdated Facebook Messenger version might cause the Facebook Messenger video calling not working issue also so you'd better upgrade the application regularly.
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5 Ways to Fix Facebook Messenger Video Calling Cannot Work Issue
According to the reasons above, we can figure out several methods to fix the issue. The followings are the details about these means and you can go with the steps to try to get rid of the trouble.
Before fixing the issue, you are strongly recommended to transfer some important files like messages from Android or iPhone to computer for backup since unforeseen accidents may occur during the fixing process and your data may be damaged or lost.
Method 1. Manage the network connection on your phone
When you fail to video call on Facebook Messenger, the first thing you need to check is the network connection. You can simply check the status of the network on your phone or manage the network settings to refresh the connection.
1. You can switch between mobile data and Wi-fi whether the network has some problems.
2. Maybe the Wi-fi you are using is weak or invalid so you can connect to another available Wi-fi to have a try.
3. You can also attempt to reset the network settings on your phone and then reconnect them:
- On an iPhone, you can enter the Settings App first and then continue to click the options General> Reset> Reset Network Settings.
- On an Android phone, you should tap on Settings App also but then need to go to Apps/Application Management> Settings> Backup and Reset. And then tap on Reset Network Settings and Rest Settings to confirm your option.
After resetting your network, all the Wi-fi that you have connected to before will be removed so you need to reconnect them or connect the device to some new wireless network. Once you establish the connection successfully, you can go to Facebook Messenger and try to make a video call to check whether the problem is fixed now.

Method 2. Allow Facebook Messenger to access camera
Before making a video call on Facebook Messenger, you need to allow Messenger to access the camera that the camera driver can work normally when you require a video call. To complete that, you follow the steps below:
- For iPhone users, you should tap on the Settings App first. Then in this section, you should select Privacy option and find the Camera in it. Next, you can tap on the Camera option and find Facebook Messenger from the list. Finally you just need to toggle on the button to enable the feature then Facebook Messenger can use the camera freely.
- For Android phone users, you can go to Settings> Apps/Application Management first. After that, you can see a list of applications that are installed on your phone are displayed on the screen. Now you need to find Facebook Messenger among the listed Apps and tap on Permisson and switch on Camera button.
Method 3. Allow Messenger to access microphone
Except for camera, you also need to allow Facebook Messenger to access microphone or others won't be able to hear you. Here, the method to enable microphone on Facebook Messenger is similar to the Method 2:
- If you are an iPhone user, you need to click the options Settings> Privacy> Microphone and toggle on the Facebook Messenger under this section.
- If you are an Android phone user, you should go to Settings> Apps or Application Management> Facebook Messenger and tap on the Permission option. Then you also need to turn on the Microphone.
Method 4. Re-login to your Facebook Messenger
Maybe there is something wrong with your Facebook Messenger account so you can try to log out the account and then re-login to it to see whether it can fix the problem.
- To re-login to Facebook Messenger on iPhone, you download and install the Facebook App on your phone first. After the installation, you need to go to Facebook and tap on the hamburger icon at the right bottom of the screen to open the menu. Next, you can scroll down the page and select Settings> Account Settings> Security or Security and Login. Then you can see a list where you're logged. From the list, you should find out Facebook Messenger and tap the cross near it to log out the Facebook Messenger. Then you can login to your Facebook Messenger again.
- To re-login to Messenger on Android phone, you also cannot log out from the application directly but you can navigate to Settings> Apps/Application Management> Facebook Messenger> Clear Data to log out the App. Then you can click the Facebook Messenger icon on your screen to re-login your account.
Method 5. Update or Reinstall Facebook Messenger
The final way you can try to solve the problem is to update or reinstall the application on your phone. Here no matter you select to update or reinstall Facebook Messenger, you need to ensure that the newly installed software is the most recent version or the bugs caused by the old version won't be able to be fixed.
Here if you just want to upgrade the App, you can simply go to Google Play Store or App Store to update it. But if you want to reinstall the application, you should remove the App from your device first and then install a new one.
- On the iPhone, you need to find out the Facebook Messenger on your Home screen first and then hold down its icon till you see a 'X' icon appears. Next, you can simply tap on the 'X' icon to delete the software. Finally, you need to go to App Store to download and install the newest Facebook Messenger on your phone.
- On the Android device, you can go to Settings> Apps/Application Management> Facebook Messenger> Uninstall to remove it from your Android phone. After that, you can download the latest Facebook Messenger from Google Play Store and then go with the instructions to install it.

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When it comes to searching for a program that can connect people virtually, most of us automatically turn to Skype as the ideal go-to solution. Though the concept of virtual meetings using dedicated video call software has been around for decades, we have recently inclined towards these video chat platforms heavily, due to the pandemic.
These convenient communication tools are available for both personal & professional use. Be it staying in touch with our long-distance friends or partner, it indubitably reduces all the geographical barriers and keeps us connected with our essential ones from all around the world. Therefore, it’s necessary to have the Best Desktop Video Call Software for Windows 10 and older versions, which offers secured conversations, good voice/video quality, ability to record calls, and better control & customization options for chats.
Keeping all the essential features in mind, we’ve come up with our list of Best video calling apps for PC.
Comparison Table: Top Video Chat Software For PC & Laptop
Software | No. Of Participants | Time Limits | Private Messages | Recording | Price |
---|---|---|---|---|---|
Skype | 50 People | 110 Minutes | Yes | Yes | $2.95 per month |
Google Hangouts | 100 People | No Time Limit | Yes | Yes | $5 for 30 GB of storage |
LINE | 200 People | 60 Minutes | Yes | No | Free |
Tango | 2 People | 60 Minutes | Yes | Yes | Free |
Viber | 250 People | Unlimited | Yes | Yes | 1.9 Cents Per Minute |
Imo | 25 People | – | Yes | Yes | Free |
Facebook Video Chat | 50 People | 4-8 Hours | Yes | Yes | Free |
Nimbuzz | 50 People | Unlimited | Yes | No | Free |
TokBox | 50-55 People | 100 Minutes | Yes | Yes | $9.99 /Monthly |
9 People (In The Same Session) | – | Yes | Yes | Free |
Quick Security Tip:
Before you login to these apps to start your first video call, let’s not forget the importance of your online identity. Here, you can rely on best identity theft protection software to keep your identity traces secured. These tools help you find, monitor and protect all your personally identifiable information in a secured vault.
10 Best Free Video Call Software for Windows 10, 8, 7 PC
Now that video calling has become mainstream. Let us look at the top 10 best video calling software for Windows 7, 8, 10. and other versions
There are a plethora of options that offer instant messaging, voice chat & numerous other benefits. Let us look at some of the feature-rich video calling solutions for Windows 7, 8, 10, and other versions!
1. Skype
Best For: Cross-Device Video Calling Across PC’s, Mac & Smartphones |
Well, without a doubt, Skype has to be at the top of our list of Most Popular Desktop Video Call Software. It has been around for a long time now. It has come a long way and has only been notching up in offering the best-in-class video calls experience over the years. Its interface hasn’t got many updates, but it is still simple and easy to use, with additional useful features. This video chat software offers both free and paid call facility. Its paid version allows user to call any number across the world at a nominal price. You can seamlessly make voice & video calls in just a few clicks.
Stay in touch with your loved ones by downloading this video chat app for a laptop right now.
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Read Next: How To Record Skype Video Calls?
2. Google Hangouts
Best For: Professional Voice & Video Calling Experience |
Google has become a pioneer in digital communication. What started with just a simple email service has further evolved into various communication services, including video calls, making it the best video call software for PC now. The best free software for video calling, allows its users to send messages, make audio as well as video calls with other Gmail users. All you need to do is to create a free Gmail ID & enjoy virtual meeting without any hassles. This video call service allows users to have a chat with 10 people at the same time. Although the option is available in Gmail, you can also download the Google web application.
Keep in touch with your co-workers quickly & efficiently using Google Hangouts!
3. LINE
Best For: End-to-end encryption across all forms of communication |
Launched in Japan, in the year 2011, LINE is a free messaging & video calling app for PC. Like other platforms mentioned in this list, the LINE app helps you cut down on distances with your favorite people, with its online video calling for PC. Although this video chatting software is more prevalent among smartphone users, however, it is also available for Windows PC. Apart from enjoying the high-quality video communication, LINE has a huge collection of stickers and emoticons that you can find in its Sticker Shop. You can share images, videos and voice messages with other LINE users on your contact list.
Get LINE now and enjoy best-in-class video & voice communication!
4. Tango
Best For: Send Messages & Play Games Using Tango |
Tango is one of the oldest yet best video call software which is available for both phones and Windows PC. With more than 200 million users, the app has a loyal customer base. Of Course, like others on the list Tango allows users to make video calls, but the best of all the platform features several mini-games on the site. It’s a unique interface like mobile phone preview, makes it stand out from the rest of the virtual meeting solutions here. That means users can play games while on a call, the program clubs both entertainment and communication, to give us a great experience.
Download this wonderful video chat app for a laptop right here!
Read Next: Best Windows Apps For Instant Communication
5. Viber
Best For: Closest Skype Alternative |
In our list of Best video calling apps for PC, Viber had to be included, because of its multiple features with easy-to-use & simple interface. The video/voice chat app for PC is available for free and allows you to call any Viber user across the globe. Apart from high-quality video calls, the software lets users chat within WhatsApp style interface & can be used to share multimedia files. It has some of the most adorable stickers that you can send while chatting with your friends & relatives. You can also sync your mobile Viber app with your Windows PC without any hassles.
Get Viber, the most popular desktop video call software now!
6. Imo
Best For: Secure Video Call Software For Windows Computer |
Imo is an excellent video calling service for windows PC, because of its free availability and simple to use interface. The face-to-face communication app offers multi-device support that you can use not just on your phone but also on your PC, with full encryption. It has some cool and happy stickers to make your chats livelier. Imo also offers users to make secure audio and video calls as per their convenience. Using Imo, you can create a group for your contacts & make the most out of group voice & video calling options. It also proffers an extension for the Chrome Browser, which makes it the best online video chatting app for PC.
Along with text messages, voice & video calls, you can send images & other files types quickly!
7. Facebook Video Chat
Best For: Quick Video Calls Using Mobile & Desktop |
You saw this coming, right? Like other best free video calling software for laptop covered on the list, Facebook Video Chat is another popular functionality of Facebook Messenger. The video chat quality of this app is quite high, and lets you connect with all your contacts on Facebook. To avail online video calling for PC free, you must download Messenger. Further, you can communicate with up to 50 different profiles & exchange texts. Despite its popularity, Facebook’s data security is widely criticized & no default encryption of content is available yet.
Fantastic app for video chat if you have a huge family or want to throw a virtual house party!
8. Nimbuzz
Best For: Easy-To-Use Multi-Platform Video Chat |
Video Call For Free
Nimbuzz is a well-known Messenger app, which has been around for some time. What started as just a messaging/texting app has come a long way, with added features such as free audio and video calling. Nimbuzz is the best video calling software for laptop & has no compatibility issues with any mobile OS. It is available for Mac and Windows platform as well.
Multi-purpose video chat service for lots of people!
9. TokBox
Best For: Effortless Video Conference Software |
Web-based video chat software, TokBox allows users to share interactive videos, presentations & documents with others on the same platform. It enables users to make video calls with Facebook contacts by using an extension. Tokbox is compatible with almost all platforms, including Windows PC. The app for video chatting has both a free and paid version. The free version is for a limited time only. It’s an ideal option if you are looking for free software for video calls for professional use as it allows conference calls as well.
Video chat with over 20 people simultaneously using this best video calling software for laptop.
10. WeChat
Best For: One-Stop-Shop Alternative To Most Communication Platforms. |
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Note: As the app is of Chinese’s origin, it may not be available in India, because the Indian government has banned some of the Chinese apps
Our list of best video calling software for windows 7,10 would be incomplete without WeChat. The app is available for all popular platforms, like, Android, Apple, Mac OS and Windows. It lets the user connect with other WeChat users through chats, audio and video calls. The platform allows users to transfer files & documents as well. You can use WeChat on both your phone and system. In case you are logged in on the website, you will get all the notifications on your desktop and not on your phone.
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Frequently Asked Questions
Q1. Which Software Is The Best For Video Calling?
If you ask us, Skype is the best and all-rounder video chat & conferencing platform.
Q2. How Can I Make A Video Call?
Since Skype calls are free, we will tell you the step by step method to make video calls on the laptop.
- Open the video chat program.
- Locate the contact you want to place the call.
- Hi the Video Call button.
Q3. Which Video Call App Is Safe To Use?
Viber is considered to be the safest video chat program available in the market.
Q4. Which Is the Best Group Video Chat App?
Whatsapp On Mac Video Call
Google Hangouts & Skype is entitled as the best group video calling solution for both professional & personal use.
Q5. Which Video Chat App Suits You The Most?
Be it professional or personal space; communication plays a vital role in our lives. We hope this blog- The Best Video Call Program for Windows helped choose suitable video chat software which aligns to your needs and requirements.
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